Privacy Policy

Effective Date: March 15, 2022

Jupiter Research Services LLC values its customers and respects their privacy, and protecting your information is important to us. This Privacy Policy details how Jupiter Research Services LLC handles and maintains the information collected when you visit or use the website found at, whether accessed via computer, mobile device or otherwise, as well as through the relationships with our customers. Use of our services generally is governed by our Terms and Conditions. This policy describes our disclosure policies, as well as the choices that you have regarding use, access, and correction of your information. This policy does not describe information collection policies and practices of websites and platforms that we do not provide, including those linked to or integrated with our website.

Jupiter Research Services LLC encourage you to review this Privacy Policy periodically. Your use of the website constitutes consent to the terms contained in this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, you should not use our website or services.

If you have any questions about this Privacy Policy or how we use your information more generally, please contact us at

Registration and Other Information You Provide

Jupiter Research Services LLC collect personally identifiable information about you which you affirmatively choose to submit to us, such as your name, e-mail address, mailing address, and business contact information. Jupiter Research Services LLC collect account information from our customers, including business firmographic data and trade references as applicable. Jupiter Research Services LLC will record and maintain your order history. From time to time, we may also automatically collect certain information that may be considered personally identifiable information, such as the IP address of your computer or network connection, logins, time stamps, web browser and operating system, and similar usage data. Jupiter Research Services LLC may also collect information from you if you attend one of the conferences that we participate in or during phone calls with an Jupiter Research Services representative.

Usage Information

Jupiter Research Services LLC may collect non-personally identifiable information such as the time and date of your visit, your location, the pages, and other content that you access, and the number of times you return to the website. This information is used in the aggregate for our internal marketing and similar purposes. This usage information may be collected via tracking technologies, including:

Cookies and Log Files

Jupiter Research Services LLC uses cookies and web log files to track usage of our services on the website. A cookie is a small data file which resides on your computer, and which allows us to recognize you as a user when you return using the same computer and web browser. Cookie data is used to customize your experience when you use the website. You can configure your internet browser to warn you each time a cookie is being sent or to refuse cookies completely. However, if you opt not to accept cookies from our website, you may not be able to take full advantage of all of the features on our website.

Web Beacons

Jupiter Research Services LLC may use web beacons to help us better manage content on our services by informing us of what content is effective. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. This information is used to help improve the overall quality and user experience.

Embedded Script is programming code that collects information about your interactions with a website, such as the links you click on. The code is temporarily downloaded onto your computer or other device from our server or a third-party service provider and is deactivated or deleted when you disconnect from our website.

Jupiter Research Services LLC may also integrate into the website technology provided by third parties (e.g., Google Analytics) to accomplish this information collection, and use a variety of other technologies that collect similar information for security and fraud detection purposes.

How We Use Information We Collect

Jupiter Research Services LLC use the information that we collect to provide you with the products and services found on our website, as well as to improve our site and to learn about how it is used and accessed. We may use information we collect to analyze user behavior as a measure of interest in and use of the website.

Your information may be used in connection with your use of our products and services, such as responding to user inquiries, providing customer service, sending administrative information, and to personalize your user experience. We may use customer information to better understand our users and to improve upon and expand our services and products.

Jupiter Research Services LLC may use your information to contact you in the future to tell you about new or additional services, promotions, opportunities, and other general information about Jupiter Research Services LLC that we believe will be of interest to you. Related, we may share pertinent personal information with select affiliates and partners for the purposes of marketing, customer support, account management, and similar. You may opt out of any marketing or promotional message by clicking on the link in the bottom of the message. Even if you opt out, we may still contact you in connection with your continued use of our products and services.

We do not sell, trade, or rent your personal information provided by you to third parties for their own purposes. Jupiter Research Services LLC will only use your payment processing information with your explicit consent.

Other Disclosures of Information

Jupiter Research Services LLC may disclose information about you to third parties if we have a good-faith belief that we are required to do so by law or legal process, to respond to legal claims, or to protect our rights, property, or safety, or the rights, property, or safety of others. We may disclose information about you to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale or disposition of all or a portion of our assets. The successor organization’s use and disclosure of your personal information will continue to be subject to this policy unless (i) a court orders otherwise, for example a bankruptcy court; or (ii) the successor organization gives you notice that your personal information will be subject to the successor organization’s own policy, along with an opportunity for you to opt out (which may cause you not to be able to continue to use the website). If you submit personal information after such a transfer, that information may be subject to the successor entity’s policy.

Updating Your Information

If you wish to amend or update your personal information, you may do so by contacting us at, A member of our customer service team will be in touch with you soon after receipt of your message. You should be aware, however, that by opting out or amending your information you may no longer be able to enjoy some of the features of our website and services.

Do Not Track

Jupiter Research Services LLC don’t have track users over time and across third party websites to provide targeted advertising and therefore do not respond to “do not track” signals. Third parties that have content embedded within the service such as a social feature may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific location from a certain IP address. Third parties cannot collect any other personally identifiable information from the service unless you provide it to them directly.

Information Security

Jupiter Research Services LLC takes commercially reasonable security and backup measures to protect the information submitted to us. However, no method of transmission over the internet, or method of electronic security, is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security. Jupiter Research Services LLC encourage our customers and partners to retain copies of all uploaded information on their own systems.

Children’s Privacy

Jupiter Research Services LLC do not knowingly collect any personal information from children under 13 years of age without parental consent. If we learn that a child under the age of 13 has provided us with personal information, or that such personal information has otherwise been inadvertently collected, we will delete it in accordance with applicable law.

Other User Privacy

If you are a user that has been provided access to Jupiter Research Services LLC or any part of our platform through your company purchase agreement, your employer may require that one or more users have global rights to access all information of every user that has access through the company. If you have any questions or concerns regarding the rights of other individuals in your company to access your user information or usage logs, you should address those questions to your administrator.

Consent to Transfer

Jupiter Research Services LLC is operated in the United States. If you are located outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Jupiter Research Services LLC website or the Services, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing, and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.

Changes to this Privacy Policy

Jupiter Research Services LLC may update this Privacy Policy at any time and any changes will be effective upon posting. In the event there are material changes to the way we treat your personal information, we will display a notice on the website, or through other means. Continued use of the website or our services after any update will constitute your agreement to the new policy.